Find the perfect assistant for the job

Lila’s Desk provides DBS-checked, and GDPR-trained secretaries ready to support your business needs with professionalism and expertise remotely.

Lila’s Desk – Lilas Desk medical virtual assistant platform

Why Medical professionals choose us?​

Discover the real-life benefits our users value most

Hand-picked secretaries

See each assistant’s skills, reviews, and hourly rate before hiring. You have full control over the process and can choose who you want to work with.

Flexible support, clear costs

Whether you need 10 hours or 40 hours a month, you stay in full control. Choose the monthly cap that fits your clinic, pay in advance to secure your assistant, and enjoy reliable, compliant admin support — without the stress of unpredictable costs. You get:

Support every step of the way

If you need help submitting tasks, choosing the right person, or anything else, feel free to chat with our admin team. Book a call or drop us an email if you need help identifying the right person for the job.

Talk to us now

Our dedicated admin team ensures both parties are fully supported. Book a call with us today to get expert help in hiring the right assistant.

Our dedicated admin team ensures both parties are fully supported. Book a call with us today to get expert help in hiring the right assistant.

How is this better than your current solution?

Our solution is built specifically for smaller clinics and growing private practices that need reliable, high‑quality admin support without the cost or complexity of hiring.

Connect directly

Connect directly with secretaries based on their skill set, for one-off or recurring tasks.

Time tracking

Have full visibility into the hours your secretary tracks, giving you transparent and predictable pricing every month.

Multiple categories

Need a hand with clinic prep, letter transcription, billing, or updating your practice website? We’ve got you covered.

Book a discovery call with us

1

Register as client

2

We find the perfect match

3

Send tasks to your secretary

4

Why Assistants choose to work with us?

At Lila’s Desk, we combine the reliability of traditional administrative support with the flexibility of modern remote work. Our strategy is built on four core principles:

Quality first

We carefully vet every professional who joins our platform. From background checks to skill verification, we ensure that only trusted, qualified freelancers represent Lila’s Desk.

Seamless experience

We make hiring and payments straightforward. Work as much or as little as you prefer, with automatic payments every month.

Empowering freelancers

Our platform is designed to support freelance secretaries and admin professionals. We provide resources, training, and fair opportunities so they can thrive while delivering exceptional service.

Compliance & Security

Data protection and confidentiality are guaranteed - all our freelancers are provided with GDPR training. Our mission: to redefine remote admin support through trust, technology, and talent. Stay focused on growth.

Meet our assistants

Our strength lies in our trustworthy well-trained assistants who will take that time-consuming admin off your plate.

Carolina - Remote Medical Secretary at Lila’s Desk

Carolina Duarte

Medical Secretary

£18-22 per hour

Known for being responsive, organised, and easy to work with, I support a Cardiology Consultant and use Semble and Expanse Meditech in my daily admin.

Mara – Clinic Receptionist at Lila’s Desk
North London based

Mara Milosavljević

Clinic Receptionist

£23 per hour

Warm, organised, and patient‑focused receptionist ready to deliver high‑quality temporary front‑desk support. I can cover any reception work in London.

Sidrah – Medical Secretary at Lila’s Desk
London based

Sidrah Mushtaq

Clinical PA

£22 per hour

Experienced Medical Secretary supporting a Respiratory and Gastroenterology Consultant at HCA London Bridge Hospital, skilled in Expanse Meditech and Carebit delivering reliable and well‑coordinated admin support

No pressure. No time wasting. Just real help, when you need it the most.

Take the first step toward easier task delegation.

Trusted by

Doctors secretary